By using our support services you’ll:
- Never suffer from an issue longer than necessary
- Benefit from our expertise dealing with a range of organizations in different industries
- Be able to maximize the benefit you gain from your own IT
Outsourcing is an excellent way to get an edge on your competitors. PCM Canada lends you the expertise and problem-solving skills to quickly get your issues resolved with a minimum of fuss.
By using our support services you’ll:
Outsourcing gives you the chance to leverage the experience and expertise of a knowledgeable IT support company when needed. And that can drive results.
If your network is the lifeblood of your company, you may want to consider outsourcing your IT support services. No matter the size of your business or the complexity of your network, outsourcing works.
In fact, any enterprise, mid-size company, or small business that wants to take the grunt work of technical support and free up its employees to work on higher priorities should consider outsourcing their IT technical services.
Maintaining an in-house IT support staff is costly. According to PayScale.com, the average cost of adding a network support technician to a company’s staff in the United States is about $60,000.
Meanwhile, the average cost of adding a network II administrator to your IT staff is $71,007, with a range that tops out at $81,585 says Salary.com. When you have an in-house IT staff, the costs can add up quickly.
What’s more, IT operational budgets will continue to rise across most sectors this year, including above average growth in professional services, financial services, and healthcare services, according to a recent study by Computer Economics on IT spending and staffing.
What’s a company to do? Outsourcing business IT support helps you control the cost of hiring and training new staff as your business evolves.
More important, you pay only for the IT support services rendered when they’re rendered. That in itself can save you thousands in expenses annually.
While saving you money is a key benefit of outsourcing technical support, it’s not the only one. Working with an IT support company offers a host of other advantages that can make your company a force in the industry.
Below are some additional benefits to working with an IT support company offers:
But to enjoy these benefits, you need to find an IT technical service provider that fits your needs. What you need is PCM Canada.
At PCM Canada, we provide the kind of IT support you need to overcome the toughest IT challenges you face. Our tech services include both IT Consultation and Managed Services:
Since small businesses are always growing and changing, our small business IT services are designed to grow with them. We can adapt to any IT small business need.
PCM Canada prides itself on delivering best-in-class IT support services that help you achieve results. We’re can deliver this kind of service because of our core values, our leadership, and our unique quality management system.
A company’s core values are a company’s heart and soul. They’re what separates the leaders in an industry from the also-rans. At PCM Canada, our core values include:
Meanwhile, our executive team averages more than 25 years of experience in the IT arena. This experience—which includes in-depth business and technical expertise—drives everything we do. It’s also available to clients when making strategic decisions.
PCM Canada is one of only a handful of companies whose management system is ISO 9001: 2008 certified. This certification assures clients that our quality management system is designed to enhance customer satisfaction through the system’s effective application.
But our ISO certification isn’t the only one way we demonstrate our ongoing commitment to providing best-in-class services. There’s also our advanced technology certifications from companies like Cisco (CCIE, CCNA, CCNP, CCDA, CISSP), Citrix (CCEA, CCA), HP server and storage (HP ASE), Microsoft (MCSE, MCSA, MCP, MCTS), and VMWare (VCP).
Then there are our strong partner alliances with some of the best-known names in information technology including IBM, Lenovo, NEC, Tandberg, and Toshiba.
With so much riding on your IT infrastructure, it makes sense take advantage of our IT technical services and support program. Contact us today to find out how we can help you squeeze the most from your IT resources.
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PCM Canada put our need first and were confident enough in their abilities.
PCM Canada is very customer service oriented and carried through with what they committed.
We will look forward to a continuing relationship with PCM Canada.
I felt that there were caring hands around the process.
Our experience with PCM Canada was great. They’ve got a good team behind them.
Allow us to certainly and efficiently manage servers, desktops and applications while saving cost.
PCM Canada’s ‘Shoulder to Shoulder’ approach was invaluable to building our confidence.
They were able to deliver the project and provide us the services we needed.
PCM Canada has been a valued partner through a variety of software licensing initiative.
We were able to cut cost associating cell phones, land lines.